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Privacy Policy

In plain human language, this is what our SCENTUS Site Privacy Policy boils down to:

SCENTUS respects your privacy and we protect your personal information. If we make any changes to the Privacy Policy, we will inform you ahead of time through the SCENTUS Site.

Like most websites, the SCENTUS site uses cookies and non-personal bits of data we receive from your browser and server. We will never store personal information such as your name or mailing address unless you provide them to us.

We may send you information and news about SCENTUS every once in a while. If you don't want to receive these messages, you can always unsubscribe using the link in the message. We will never give your personal information to others unless you agree first. We make sure that the personal information you provide us is stored safely and securely.

The SCENTUS site contains links to websites that are external to us, such as those of other companies. Since they do not belong to us (obviously), we can't protect any personal information that you choose to leave on these websites. Please check the Privacy Policy of these websites!



Privacy Policy for SCENTUS Site

SCENTUS respects the privacy rights of our online visitors, and subscribers and members of our web site (the "Site") and is committed to protecting the personal information collected about our users. This Privacy Policy sets out how SCENTUS Site collects, stores, and uses the information users provide us. By visiting our Site, users accept the practices described in this Privacy Policy and the Terms of Use.


The primary purpose of the SCENTUS Site is to provide information and support pertaining to the SCENTUS Dynamic Search Interface and Services. Because this website is made to inform you, our (potential) user, we do not store much information through here. Still, it is important to SCENTUS that users of this website are aware of our Privacy Policy and Terms of Use. This Privacy Policy applies only to information submitted and collected online through the Site, and does not apply to information that may be collected by the SCENTUS Company offline. By using and submitting personal information, users signify their assent to this Privacy Policy. The SCENTUS Company reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy and the Terms of Use, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site. Users' continued use of any of our websites will signify acceptance of these changes.


Non-Personal Information: SCENTUS collects Non-Personal Information of the sort that web browsers and servers typically make available. SCENTUS may release Non-Personal Information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Personal Information: To access certain services offered via the Site, SCENTUS may collect information about users, but only if they voluntarily provide it to us. The types of Personal Information collected in conjunction with the activities listed above will vary depending on the activity. The requested information may include: (i) name, (ii) mailing address.

Use of Cookies: SCENTUS may use cookies on its Site. SCENTUS stores Non-Personal Information in order to better understand how users use SCENTUS. SCENTUS will always ask permission to store any Personal Information collected through the Site.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.


SCENTUS may use your Personal Information to send you information about our company or our features, products or services. If you no longer wish to receive the newsletter, please click the unsubscribe button in our newsletter. SCENTUS does not sell or rent your Personal Information to third-parties for marketing purposes without your consent.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


SCENTUS maintains appropriate safeguards that ensure the security, integrity, and privacy of the Personal Information we collect. Personal Information collected by SCENTUS is stored in secure operating environments that are not available to the public and that are only accessible by authorized employees.


You should be aware that the Site may from time to time contain links to third-party web sites. SCENTUS is not responsible for the privacy practices or the content of such web sites. If you are concerned about the privacy policy of a certain third party, we recommend that you read the privacy policy of the website to which you link before you submit any personal information. For customer Donations (thank you!), please see PayPal’s Privacy and Security Policies and Terms. If users share Personal Information of others (such as e-mail addresses) to third parties using this Site, SCENTUS will not store this information.


If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please contact our Privacy Policy Administrator through:

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.




List of cookies

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.